About Kiranmaya Decor

Welcome to Kiranmaya Decor, your one-stop destination for festive décor and fashion accessories! At Kiranmaya Decor, we believe that every celebration deserves to shine, and we’re here to help you add that special sparkle to your moments. Whether it’s a cultural festival, a family gathering, or simply enhancing your personal style, we’ve curated a beautiful collection that blends tradition with contemporary trends.

From vibrant festival decorations that light up your space to stylish fashion accessories that complement your look, we bring you the best of craftsmanship and design. Our carefully selected products reflect the joy of celebration and the essence of personal expression.

As a Shopify store built on the Refresh theme, our mission is to offer you an enjoyable and seamless shopping experience. Browse through our collections and let us help you celebrate life’s beautiful moments in style!

 

At Kiranmaya Decor, we strive to provide an exceptional shopping experience. We understand that sometimes plans change, and you may need to cancel an order. Please review our cancellation policy below:

Order Cancellation:

• Before Shipment: You may cancel your order within 24 hours of placing it, provided the order has not yet been shipped. To cancel, please contact our customer support team at kiranmayadecor@gmail.com / 8928171584 with your order details.
• After Shipment: Once an order has been shipped, cancellations are no longer possible. You may, however, return the product following our return and refund policy.

Custom Orders:

• For custom or personalized orders, cancellations are only accepted within 12 hours of placing the order, as these items are made specifically for you.

Refunds for Cancellations:

• If your cancellation request is successful, we will process a full refund within 7–10 business days to your original payment method.

How to Cancel an Order:

• To initiate a cancellation, please reach out to us at kiranmayadecor@gmail.com / 8928171584 with your order number and reason for cancellation. Our team will assist you promptly.

We are here to help! If you have any questions or concerns regarding your order, feel free to contact us.

 

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our store.

1. Information We Collect

We collect information from you when you visit our site, place an order, subscribe to our newsletter, or interact with us in other ways. This information may include:

• Personal identification information (name, email address, phone number)
• Payment information (credit card details, billing address)
• Order history and purchase details
• Technical information (IP address, browser type, and version)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order and provide customer support
• Improve our website and services
• Send promotional offers and newsletters if you have opted in

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, secure servers, and restricted access to sensitive data.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your orders or comply with legal requirements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.

6. Your Rights

You have the right to access, update, or delete your personal information. If you have any questions or requests regarding your data, please contact us.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@kiranmaya.com

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kiranmayadecor@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kiranmayadecor@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kiranmayadecor@gmail.com.

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